Business Policies

Accessibility Statement

Effective: October 2026

Lucent Carat Lab is dedicated to ensuring digital accessibility for all users, including individuals with disabilities. We continually refine our digital user experience to comply with WCAG 2.2 Level AA accessibility standards.

1. Accessible Design Principles

Our web experience incorporates high-contrast typography, semantic HTML5 structure, accessible ARIA labels for all screen readers, explicit keyboard navigation paths for catalog filters, and fully scalable layouts supporting 200% magnification.

Tested contrast ratios exceeding 4.5:1 for body copy and 3:1 for large display headings

Full keyboard accessibility for diamond sorting, filter drawers, comparison trays, and modal dialogs

Text alternatives for all diamond photography, laboratory certificate badges, and geometric shape icons

Respect for user system preferences including prefers-reduced-motion

2. Personal Assistance & Feedback

If you encounter any difficulty accessing content or reviewing diamond specifications on this site, our diamond specialists are pleased to provide personalized support via WhatsApp, phone, or email:

Email: lucentcaratlab@gmail.com Phone / WhatsApp: +1 (914) 429-9305

Have questions regarding these policies or specific shipment requirements?

Contact our team View Frequently Asked Questions