Question 1

What is a loose diamond?

Accepted Answer

A loose diamond is an unmounted stone. It has not been set into a ring or another piece of jewelry.

Question 2

Do you offer natural and lab-grown diamonds?

Accepted Answer

This website has separate natural and lab-grown collections. Each listing identifies the diamond’s origin so you can choose the collection you prefer.

Question 3

Does IGI-certified mean lab-grown?

Accepted Answer

No. IGI issues reports for both natural and laboratory-grown diamonds. Check the origin shown on the listing and on its report.

Question 4

What information is on a grading report?

Accepted Answer

A report records the laboratory’s assessment of the stone, including its identification and reported characteristics. The exact fields depend on the report type. Review the document linked to the individual diamond.

Question 5

Can I check an IGI report?

Accepted Answer

Use the report number with IGI’s official lookup and compare the returned details with the listing. Checking a number does not, by itself, establish that the physical stone matches that report.

Question 6

Can I see the actual diamond?

Accepted Answer

Available images and videos are shown on each listing. If media is missing or you need another view, ask us on WhatsApp using the stone reference.

Question 7

How do I get a price?

Accepted Answer

Open the diamond page and choose ‘Enquire on WhatsApp.’ The draft includes the reference and specifications so we can discuss availability and a USD quote.

Question 8

Does sending an enquiry reserve the stone?

Accepted Answer

No. An enquiry starts a conversation. Availability and any reservation arrangements must be confirmed with us.

Question 9

Can I compare diamonds?

Accepted Answer

Yes. Use the ‘Add to compare’ action on any listing to review up to four diamonds side-by-side with proportional shape visualizers.

Question 10

How does delivery work?

Accepted Answer

Every verified stone is dispatched via fully insured courier with signature required upon delivery to ensure maximum security.

Your diamond questions, answered.

Have another question?

Your diamond questions, answered.

Have another question?